May 2017
Comodo Technical Issues
Comodo experienced technical issues resulting in loss of all services for 20 hours between 10th and 11th May 2017.
This unfortunately resulted in the loss of all orders from 3rd May to 11th May 2017.
Comodo were able to replace all of these orders on 12th May and added an extra 90 days as goodwill to all affected orders.
UPDATED May 2017:
On 18th May Comodo had to revoke all orders placed between 3rd May and 11th May 2017.
If your certificate was issued between 3rd May and 11th May 2017, it will be revoked with a replacement order being created on 12th May.
The revoked certificates cannot be used and you will need to collect the replacement SSL certificate.
Anyone with an order issued between these dates must re-validate the replacement order and have the SSL re-issued and re-installed.
We apologise on behalf of Comodo for the inconvenience, which of course is out of our control.
This unfortunately resulted in the loss of all orders from 3rd May to 11th May 2017.
Comodo were able to replace all of these orders on 12th May and added an extra 90 days as goodwill to all affected orders.
UPDATED May 2017:
On 18th May Comodo had to revoke all orders placed between 3rd May and 11th May 2017.
If your certificate was issued between 3rd May and 11th May 2017, it will be revoked with a replacement order being created on 12th May.
The revoked certificates cannot be used and you will need to collect the replacement SSL certificate.
Anyone with an order issued between these dates must re-validate the replacement order and have the SSL re-issued and re-installed.
We apologise on behalf of Comodo for the inconvenience, which of course is out of our control.