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January 2018

RapidSSL and GeoTrust Reissues

As previously reported, Google plans to distrust some Symantec SSL certificates in their Chrome browser. This includes some certificates issued by its subsidiaries, RapidSSL and GeoTrust.

During mid to late January 2018, all affected orders will be automatically set to reissue by RapidSSL and GeoTrust. All orders must be fully re-vetted. Remember, DigiCert has now acquired Symantec.

For OV and EV orders, a full organization validation is required. In most cases, the Validation Center will try to use existing information and no extra documents will be required. A callback may be required in some cases.

For all DV orders, the Approver email will be sent to all eligible email addresses (eg admin@, hostmaster@). It will only contain an approval link. The new certificate and CA bundle will be sent to the listed technical contact as usual.

For further information, see the official GeoTrust "Informational"

Anyone with a certificate issued before 1st June 2016 must re-validate the replacement order and have the SSL re-issued and re-installed.