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How to install an SSL certificate in cPanel

What you will have

Your certificate, which names your domain (a file such as example_com.crt).
The CA bundle, also called the chain or the intermediate certificates (a file such as example_com_CA.crt). It normally holds two certificates, one after the other.
Your private key, made when you created the CSR. It stays on your server.

The file names on your download may differ. Your certificate is the one that names your domain. The bundle holds the authority's certificates. Always put your certificate first, then the bundle. If you are not sure which file is which, paste them into our chain builder.

In cPanel open SSL/TLS, then Manage SSL sites (it may be called Install and Manage SSL for your site (HTTPS)).
Under Install an SSL Website, choose your domain from the list.
Paste your certificate into Certificate: (CRT). If you made the CSR in cPanel, the matching private key is filled in for you. If it is not, click Autofill by Certificate.
Paste the CA bundle into Certificate Authority Bundle: (CABUNDLE). If it is already filled in, replace it with the bundle you were given.
Click Install Certificate.

If the private key box stays empty, the certificate was probably made from a CSR created somewhere else, and you will need the private key that went with it.

Check it worked

Use our free certificate checker on your website address. It shows the certificate, when it expires, whether the name matches and whether the whole chain is being sent. If it says the chain is incomplete, see how to fix an incomplete chain. If the old certificate is still showing, see why the old certificate still appears.

More in this section

Stuck? Call 03333 444 205 (Monday to Friday, 9am to 5pm, except public holidays) or use our contact form. We will help you get it working.

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